Return Policy
We want your shopping experience at sriaroghya.com to be enjoyable and hassle-free. To help you understand our return process, please read our Return Policy below:
1. Eligibility for Returns
We accept returns for most items within 3 to 5 days of your purchase date. To be eligible for a return, your item must meet the following criteria:
- The item is in its original condition, with all tags and labels attached.
- The item is unworn, unused, and free from any stains, odors, or damage.
- The item is in its original packaging, if applicable.
Please note that certain items, such as personalized or perishable products, are not eligible for returns. If you are unsure whether your item qualifies for a return, feel free to contact our customer support team.
2. How to Initiate a Return
To start the return process, please follow these steps:
- Log in to your account on our website.
- Navigate to your order history and select the order containing the item you wish to return.
- Follow the on-screen instructions to initiate the return and receive a Return Merchandise Authorization (RMA) number.
- Or else you can also raise a return request by contacting us with below mentioned contact details.
- Package the item securely, including the RMA number and a copy of your packing slip or order confirmation email.
3. Return Shipping
You are responsible for shipping the item back to us. We recommend using a trackable shipping method to ensure the safe return of your item. You will be responsible for the return shipping costs, except in cases where the return is due to an error on our part.
4. Refunds
Once your returned item is received and inspected, we will notify you of the approval or rejection of your refund. If your return is approved, the refund will be processed, and a credit will be applied to your original method of payment within 3 to 5 business days. Please note that the time it takes for the credit to appear on your account may vary depending on your financial institution.
5. Exchanges
If you would like to exchange an item for a different size, color, or product, please initiate a return as described above, and place a new order for the desired item. This ensures that the item you want is in stock and will be shipped to you promptly.
6. Return Exceptions
In certain situations, we may not be able to accept returns or may charge a restocking fee. This can occur if the item is not in its original condition, missing parts, or does not meet our return eligibility criteria.
7. Contact Us
If you have any questions or need assistance with your return, please don’t hesitate to reach out to our customer support team at sriaroghya@gmail.com or 9505835406. We are here to help!
Thank you for shopping with sriaroghya.com. We appreciate your business and are committed to making your shopping experience exceptional.
Sri Aroghya Food Products
4-2/1, Near Msjid,
Kadavakuduru Road,
INKOLLU – 523167, Bapatla district, A.P.
Mobile No : 9505835406,
Email : sriaroghya@gmail.com.